360REV Newsletter
Daily Briefing
Who holds the leverage when you choose a tool
Good morning. The thread today is leverage: who holds it in the relationship between a business and the software it runs on. Three reports show it from different angles — a spending forecast where price rises carry much of the growth, an outage that ended without a credit, and a one-person company that reached real scale in under a year.
What we're tracking
- When the price rise does the work Software budgets move in two ways. You add tools and seats, or the tools you already have cost more at renewal. The second kind is quieter. Nobody signs a purchase order for it. It arrives as a line on a renewal letter, and most teams pay it because switching is harder than absorbing the increase.
- An outage, and the silence after it The second report is a first-hand account. A critical application went down for close to two full days [2]. Work stopped. The team built workarounds in spreadsheets, and someone asked for an update every few hours [2]. What the writer remembers is not the downtime itself — outages happen to everyone — but that no credit was ever offered.
- One founder, two hundred million The third report is about speed. The piece opens by saying that every few years a company comes along that rewrites what founders think is possible [3]. Its subject is Base44: by the account's own figures, a company started by a single founder, with no outside funding, that drew eighty million dollars from Wix within six months and reached two hundred million dollars of annual recurring revenue. The founder, Maor Shlomo, was thirty-one and coming off reserve duty when he began in January 2025.
- Reading the three together Each report is about the same thing from a different side. The forecast says prices on existing tools will keep drifting up, so the cost of staying is rising [1]. The outage says the cost of a tool failing is rarely covered by what the vendor owes you, so you carry most of that risk yourself [2]. The new entrant says there are more alternatives arriving faster than before, but the newest ones have the least history behind them [3].
From the blog
How to plan a week of social media posts in ten minutes
A Monday routine for owners who do their own marketing: one idea, a filled-in caption, and a five-day planner you can finish in about ten minutes.
How to replace five business tools with one
A plain method for moving off a stack of separate tools: what to list first, how to bring your contacts across without losing a record, and the safe order to cancel the old ones.
How to find the places your business is losing leads
Seven quiet places a service business lets leads slip away, how to spot each one, and a plain rule for deciding which to fix first.
Sources
- Gartner Sees Software Growing 14.6% to $1.68 Trillion in 2027: Models at 117%, AI App Platforms at 39%, and Price Increases Doing a Lot of the Work SaaStr
- A Critical App We Pay For Went Down for 2 Days. They Never Offered a Credit. I Won’t Forget. SaaStr
- SaaStr AI App of the Week: Base44. One Founder, Zero Funding, $80 Million From Wix in 6 Months. Now at $200 Million ARR. SaaStr
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